Terms & Conditions

Hi #CONFITeam! We advise you to read this terms and conditions before purchasing our products on the website. By making a purchase or other activity through the CONFITTY website, it means that you agree with the terms and conditions that we make. CONFITTY may change the terms and conditions at any time for the better. If you do not agree to the terms and conditions that we make, we recommend to not using our website, dear :)

1. Privacy

We keep the privacy of your information you provide by using this site. We will use the information with respect for shipping purposes and by using our website, you are agreeing to our privacy policy.

2. General Terms and Conditions

By using the website, you agree to use the products and services for lawful, noncommercial purposes, and in compliance with laws. You are prohibited to any kind of actions that can harms CONFITTY and this site. If you would like to be our reseller, you may contact us and we will make an agreement.

3. #CONFITeam Account

We will protect the information you provide to us, we will keep your information private. Make sure you provide us with accurate for our latest updates update.

4. Return & Exchange Policy

If the product you receive is defective.

Please send us the unboxing video. Video is required for defective products, please shoot with clear lighting. We will not proceed the return if you do not have the video or the video you have is edited/paused. Reports are reported by maximum of 1x24 hours after the product is received. On Weekend or National Holidays, the time will be adjusted and will be replied on the next working hours.

If the product you received is wrong.

Please contact us and we will help you to get you the product you ordered. All product return services are only by our whatsapp.

We do not accept returns if:

  • product return is used
  • data provided is not clear
  • more than 24 hours upon receival 
  • problems occurred by other parties
  • no unboxing videos
  • product return is shipped more than 2x24 hours after delivery address is provided

5. Orders

All paid purchases can not be canceled / refund. We will process your order once the payment has been verified, we may not process your order if our stock is sold out and we will confirm to you.

6. Commercial Use

You are prohibited to copy, reproduce, and publish the content on this for any commercial use for your own site.

7. Content

All photos displayed on our website are real photos. We try our best to show the most accurate look and color, but differences may occur due to different monitor lights or display. 

8. Agreement

You agree to be responsible for your activity in this website. We are not responsible for any losses or damages or force majeure caused caused by other parties.

9. Variation of Terms

CONFITTY is permitted to revise these Terms at any time as CONFITTY sees fit.